Posts Tagged ‘Customers’

RIAA and MPPA Go Down: Pirates 1 – Suits 0

Citizens banding together in anonymous fashion to protest against an organization, person or event will grow in the years to come. We are already seeing this as evidenced in last week’s successful DDoS attack against the MPPA and RIAA websites. Perhaps it is the beginning of the anti-Facebook, anti-MySpace, generation?

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The CIO Is Not The Customer

Ever more complex and burdensome features have been built into products in the mistaken belief that “more is better” as design has shifted away from actually engaging and listening to the end user.

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