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The Great California Time Myth

IMG_0378I deal in myths all the time in building a tech business (i.e. how easy it is, how hard it is, how you need traction to get investors, how you don’t need traction to get investors…).

But the most frustrating myth I’ve had to deal with is is the myth that being based in California is a great place to do business with Asia.

This is simply not true!

What prompted me to look at this were two things: 1) flights that were are too long and 2) having to either get up at 4AM to make a phone call or stay up until after 10PM to make a call.

So I sat down to do some research and I compared how long the flights are to go from San Francisco to Japan, China and India to how long it takes to go to the same destinations from London or Paris.

If I add up all the travel time from San Francisco to all my Asia destinations it’s 44 hours and 15 minutes.

If I add up all the travel time from London or Paris to all my Asia destinations it’s 31 hours and 15 minutes.

So, leaving from either London or Paris is 13 hours less than if I leave from San Francisco! I never expected that. That’s the equivalent of one trip!

Here’s the data:

Flights From San Francisco to Asia

  • San Francisco to Tokyo, Japan: 10 hours and 30 minutes
  • San Francisco to Beijing, China: 12 hours and 5 minutes
  • San Francisco to Bengaluru, India: 21 hours and 40 minutes

Flights From London or Paris to Asia

  • London or Paris to Tokyo, Japan: 11 hours and 35 minutes
  • London or Paris to Beijing, China: 9 hours and 55 minutes
  • London or Paris to Bengalura, India: 9 hours and 45 mintues

[As an aside, for some strange reason the flight times are exactly the same from London or Paris. I imagine the UK flights speed up so as to make sure the French don’t have the advantage; but there’s probably some better explanation having to do with flight paths.]

So, what about phone calls?

Calling From San Francisco to Asia

  • If it’s 8PM in San Francisco it’s 10AM in Indonesia
  • If it’s 8PM in San Francisco it’s 12PM noon in Japan
  • If it’s 8PM in San Francisco it’s 11AM in China
  • If it’s 8PM in San Francisco it’s 8:30AM in India

So, in order to catch a big time window with Asia I’ve got to start calling them at about 8PM San Francisco time and speak to them until 11PM or 12 midnight California time. This means I have to forget about evening meetings or pitch events in the Bay Area or having dinner with friends.

However, if I call Asia from London or Paris I effectively can make my calls from about 8AM to about 11AM which puts these calls in the “regular” part of my day.

Calling From London or Paris to Asia
* If from Paris, subtract one hour to where you are calling

  • If it’s 9AM in London it’s 3PM in Indonesia
  • If it’s 9AM in London it’s 5PM in Japan
  • If it’s 9AM in London it’s 4PM in China
  • If it’s 9AM in London it’s 1:30PM in Bengaluru

So, there you have it. A European base makes more sense if you’re speaking to a lot of clients in Asia and if you travel a lot to Asia. Who would have thought?

Of course, you have to live there. So you have to decide: do you prefer roast beef, steak haché or hamburgers?

More About Understanding The World… 5 Tips on How to Find International Opportunities

IMG_0276In the past I’ve written more than a few blogs about the opportunities that exist for non-US entrepreneurs in the United States. Today, I’m going to talk about the vast opportunities that exist for the US entrepreneur outside the US (It also applies to non-US entrepreneurs, but I’m taking the US perspective on this post).

Here are 5 tips on how to look at and spot international opportunities.

  1. Think outside the country. Look at what countries are hot. India and China for sure, but what about places like Bangladesh and Nigeria? I know of one enterprising American entrepreneur that’s selling cell phones in Angola. And I have a friend who moved to Bogota, Columbia several years ago when it wasn’t exactly a tourist destination, so there was some risk. But, heck there’s also some out-sized returns. How many competitors do you think these people encountered? Not many, that’s for sure. So, what’s the moral of the story? Think outside the country.
  2. Keep your eyes open. One of my favorite examples is the US school teacher that was traveling with her class of elementary school children in Europe. And, what were the little rascals buying? Gummy bears! What did she do? She secured the rights to the US market and made a tidy sum selling something that had never been sold in the US. OK, so it’s not overseas. But, that’s not the point. The point is travel with open eyes and you will see the opportunities. Come back to your home country and secure those international rights to some really needed product.
  3. Think Less Income. We’re too used to having everything in America – it’s a country built on comfort. When thinking about some foreign markets, think local, think less income. Sure, you can sell to the high end, but larger opportunities are at the middle and lower end. Ask yourself, how would I make do with their income? What would I be willing to buy with the little money I had? I had a French teacher, a wonderful lady, that used to teach in Cameroon and one of the things she sold quite successfully was a plain straw hat that had a mirror on the inside. Who would have thought? She did. And, what did she once do? She gave a free hat to a big chief and in return he gave her a carved elephant tusk. Ok, so that’s not IPO material. But, it’s a start and if you don’t start you don’t get anywhere.
  4. Think Even Less Income. You say, how can people with limited means possibly afford some of the things we have in America? Well they can’t. You have to come up with completely new products and ideas for those markets. After all, most of the products we have in the US are made somewhere else now so don’t look here for ideas. Peel the orange all the way back and invent something new. One of my favorite stories, is the American entrepreneur that moved to China to sell cosmetics to the Chinese masses. Well, lipstick can be pretty expensive. But her solution was ingenious. She was going to sell miniature lipsticks. Like those mini-bottles you find in hotel room bars. Just a small version of the original.
  5. Think local. So what do you do if you need a shovel to farm but you can’t afford shoes? Ever try pushing your naked foot against the blade of a shovel to push it into the ground. Tough right? More, like impossible. So what did some enterprising entrepreneur do? They put a step on the shovel so it formed a “T” with the blade and the farmer could then push down with their naked foot onto the top of the “T” and not cut the bottom of their foot. A very simple and elegant solution. OK, so that’s not exactly a large market. No it’s not, but depending on what you’re trying to do (i.e. do good) it could be the perfect solution. The point is that even if you want to make money (while doing good I assume even if profit is your only motive) you have to adapt locally? As they say, when in Sri Lanka, do like the Sri Lankans do.

Yes, Grasshoppper, look, think, jump! JFDI

 

 

How to Build a Global Technology Company in Five Steps

IMG_0190I want to share with you some of my experience in building a global company. There’s nothing easy about the following five steps. They’re all really hard. And, unless you’re a Facebook or a Twitter the chances are that you’ll be building your company one country at a time until one day what you build will take on a life of its own.

  1. Start thinking globally. Forget about the town, city, region and country you live in. Start thinking about how people in other countries use technology. What are people’s relationship to technology? What is the cost of their technology? How much do they have to pay for new technology? Do they have access to the internet? How often? How much? At what speeds?
  2. Forget about PC’s, laptops and tablets. Just think about mobile devices because you “Ain’t global if you’re not mobile”™. Mobile phones are the dominant devices around the world. So if you’re not from the US or Europe then you already have an advantage – you’re already thinking global and mobile because that’s all you’ve ever known. If you are from the US or Europe try and only use your cell phone to do everything. You probably already do most things on your phone but cut that last ten percent. You’ll be amazed on how little you actually ever need something larger than a phablet – and you only need a phablet to watch movies or play games; otherwise a regular sized smartphone is good enough.
  3. Move to an another country until you have that feeling that you’re “not in Kansas anymore” or that you’re not in a place that feels like home. The more removed you are from your comfort zone, the faster your global perspective will grow. If you’re based in the US you’ll soon discover a world where you can live for as little as $500 to $1,000 per month. With the money you save you can invest those savings in your company. But, it’s not the savings that are most important. Being out of your comfort zone makes you more creative in everything you do. I think it has to do with the fact that you revert to some primal hunt or be hunted mode and just find solutions to the problems you have with the resources you have. You have no choice, it’s about survival.
  4. Build a global team. There are great co-founders across the globe. You just have to look and you’ll find them. I found mine when I was part of Startup Chile and he’s from Kazakhstan. What do we have in common? Dedication, hard work, respect for each other and a common language – English. Here’s a quick aside on language: if your team doesn’t speak good English you can forget about being a global company. It’s a given that no matter where you go in the world that you will need to speak English if you want to communicate at higher levels with partners or investors.
  5. JFDI. But how do I do these things? JFDI (See my post on this). If you’re looking for a founder, search for “how to look for a founder”. If you need global talent search for “how to find talent? Talk to everyone and always be on the lookout for what you’re seeking. For the longest time I was looking for partners in Asia, so everywhere I went I looked for people who could fit that role or might know someone who did. Yes, it took a while but I found those partners. Once you set a goal, it’s remarkable how your actions will self-fulfill that goal. So, JFDI.

So, punk, are you feeling lucky? Go, ahead, make your day. Do it!

A Taste of India

IMG_8784I haven’t so much visited India as I have lived in India. I arrived in mid-February in Bengaluru and just started working … boulot, dodo as the French say; work, sleep. I stayed a month (then on to Indonesia and Singapore; but that’s for another day). I had lots of business meetings and took two days at the end of my trip to go see the Taj Mahal; because how could you go to India and not see it. Here are some thoughts on living in India I’d like to share with you…

  • In the UK they drive on the left side of the road, in the US people drive on the right side of the road, in India people drive on the left, on the right and in the middle – it just depends which is going to get you to your destination fastest. They also go the wrong way if its shorter.
    o I don’t understand why the top ten Formula One drivers in the world aren’t all Indian. It certainly feels like a road race when you’re on the road here as everyone darts into any opening they see.
  • In India 81% of the vehicles on the road are motorcycles. Traffic is already pretty bad, I can only imagine how bad it’s going to get as more people can afford to buy cars.
  • The food they call Indian in Europe and the US has nothing to do with the food in India. The food in India is simply AWESOME. The flavors will mezmerize you. The tastes will transport you. Now it will be almost impossible for me to eat in an Indian restaurant in the west.
  • If you’re vegetarian you must move to India. It’s easy to be vegetarian here and everything tastes so good that even if you’re not you won’t even think about it. BTW: 40% of the country is vegetarian.
  • In New York I used to go out to Indian restaurants all the time. In India people go to Italian restaurants when they go out (at least my friends do) – and, of course, the Italian food tastes nothing like that in Italy. But I did go to an all vegetarian Italian restaurant.
  • Thank goodness for Uber (or the local equivalent). It really does make getting around a whole lot easier and dependable. And, in India it’s way cheaper than in the west. But, for the fun of your life, figure out how to negotiate a ride on a Auto Rick Shaw. Now, that’s a ride you won’t forget!
  • The street and the sidewalk are all one. There are no sidewalks or very few of them as we know them. Wear good shoes. The “sidewalks” have more potholes in them than the street.
  • Yes, it’s dusty. Most of it comes from the red soil that makes up half the sidewalk; the other half being concrete.
  • When you have business meetings, all the senior people you meet will speak or at least understand English. And, in many cases business is conducted in English even between Indians – with so many dialects it’s the one language that unifies India. Outside of a business meeting it just depends on where you are and whom your speaking with, but have no fear if they can’t understand you they’ll find someone who will.
  •  You will meet people who can not read. This happened several times with Auto Rich Shaw drivers. It made me incredibly sad and grateful for all the education I’ve had.
  • Many of the street signs and advertising is in English. Most of the billboards are trying to sell you a house or an apartment. And, I mean most of them!
  • You can’t always see the street signs so learn how locals refer to a street. In Bengaluru I would always tell them “Please go to KFC Signal”; that meant the street corner on which was located KFC (Kentucky Fried Chicken), if I told them 13th Main they’d just look at me funny.
  • The Internet was pretty good everywhere I went. Plus, you can get really cheap monthly cell phone plans.
  • US children play alot of sport. India children study all the time.
  • People gather around a TV set outside appliance stores to watch cricket matches.
  • When you take a plane in India make sure you put an extra luggage tag on your carry on bag – you get this at the counter when you get your boarding pass. They will stamp this luggage tag after you go through security. If you don’t have a stamped luggage tag before getting on the plane they will detain you and search your bags manually.
  • Security at the Airports is professional, courteous and speedy.
  • You better have a printout of your plane ticket or and eTicket on your phone or you won’t be allowed inside the terminal. I always had some electronic proof and wouldn’t want to test what happens if you don’t (I’ve been told they check it against the passenger list).

India works. It’s traditional. It’s modern. Part of it is in the past, the momentum is in the future, the food is awesome and the people are friendly and helpful. Just go!

I’m mad as hell and don’t want complex edtech anymore!

mad as hellHow much has teaching and learning really changed in the last 10,000 years? Sure, we have the internet with millions of pages but that’s just a big disorganized library. What about the real stuff of teaching and learning? I don’t think teaching and learning has changed at all, matter of fact I think we’ve lost touch with some very simply truths and technology needs to reflect that.

We’ve always learned in one of two ways: 1. top – down from our parents or an authority figure (a teacher or a boss) or 2. from the other kids in the playground (our colleagues and fellow students). We learn by looking, listening, writing, practicing, repeating, thinking and imitating.

Let’s look at the tools of teaching and learning. All that’s needed is something to “write” on or something that lets us “read” what is to be learned; by read and write I mean things that let us look, listen, write, practice, repeat, think and imitate and today that means text documents, video, audio and pictures.

But the tools we used in the past were really simple: sand, clay, a blackboard or just paper. But now the tools we use are computers or phones. So we don’t carry a slate around with us any longer and the tools (computers and phones) we do carry have gotten more and more complex. But a computer or a phone are just a modern version of the slate. What do you use to replace your finger or a piece of chalk? Today we use software to replace our fingers and chalk and this has led to breeding tools that are themselves more and more complex and difficult to use.

This simply shouldn’t be. If you’re developing software for teachers or for students make it simple. Put yourself in their shoes. Is this something you would want to use yourself? Forget about selling your product (I actually think people who buy education solution are sometimes dazzled by complex products and want to buy the most complex solutions so people keep making more and more complex solutions to sell to them; but that’s a topic for another blog). There are enough people, teachers and learners in the world, 7 billion at last count that what want and need is just the modern equivalent of the slate and a piece of chalk– something simple they can use.

We somehow think that technology will somehow change the way we actually learn or teach. We are humans and changing how we learn would mean changing our very DNA. What can be changed is the tools that make learning and teaching possible.

They need to be simple, intuitive and be so easy to use that everyone can use them – both teachers and students, managers and employees, leaders and soldiers.

OK, you might say I’m biased because I built the easiest to use mobile learning platform in the world – Kedzoh – but damn it, why does everything have to be so complex? Well, I got so mad that I went out and did something about it!

Keep Calm and Keep on Truckin’

keep on truckin2If you believe everything that you read you would think that being an entrepreneur is all if not mostly one high after another; every idea being funded, every app getting built and every team jumping for joy every day. The reality is quite the opposite. But we do it because of the intense satisfaction we get from doing something meaningful. Something that we are passionate about.

Recently, I received an email from a friend and fellow entrepreneur and I thought I’d share with you what is to me a rare glimpse into just how hard the hard work of building a business can be.

Their comments to me are in gray and my responses are in blue.

 

Patrick,

Not sure if you are able to understand how I feel.

I am going between excitement and depression.

– Completely normal. As I like to say, having your own startup is like believing in God, your faith is always being tested.

Excitement, because I envision the outcome, because I think about all the good indications, that are telling me we will have a big success.

– Yes the early years are in some ways the most exciting as you’re fighting the early battles. As it gets older you’re fighting more traditional business battles of selling and making a profit.

Yes! And at the beginning you have a vision but later it is more about implementing things, which often means dealing with admin stuff, testing products, and seeking more funding.​

Depression, because I think about the time I already spend on the project. I had always thought this would be a 4 months development task but I’ve been at it over 2 years now.

– It always takes much longer than you think. Like deciding to fix something in your house. You think you can do it in a few hours and three days later you’re still working on it. Having a startup is no different.

​Agreed.​

And then I participate in these mentoring sessions, with mentors that I feel are much less experienced than me, and with co-entrepreneurs that are much younger. So I often feel misplaced.

– I just listen, some young guys have no idea of what they are doing and yet one of the best most mature entrepreneurs I know is less than 30 years old. He’s just amazing. So, you never know. I just keep an open mind and see what people have to say. There’s always some wisdom you can pick up.

​Agreed!​

And then there is the lonesomeness, as I seem to be the only one who really cares. This is only increased by having to travel to many different places for the project.

– This is perhaps the greatest challenge. Your focus is 100% on the business and then you realize that you’ve neglected your personal life.. So yeah, entrepreneurialism is difficult for a personal/family life but that doesn’t mean it’s not impossible, it’s just a major hurdle.

​Yes.​

– I think the best way to fight loneliness is to do things and be involved in something that is completely unrelated… a hobby or a sport or an activity you really like… I even find that blogging helps me. I just like sharing my experience and it’s one way to do so. But, nothing beats just getting out of the business routine whether it’s a sport (yoga’s my thing) or participating in cultural events (art, music, you name it).

​I do try and recently tried dancing Salsa. It was nice and I got to know some people.​

And then there is the fear that this might not work out. And what would I do then? Work at a job, where the boss is probably incompetent and much younger than me? And where my entrepreneurial experience is not valued at all.

– Even if it doesn’t work out as a business it will work out anyway ’cause you’ve gained so much experience. No one knows what we’ve had to endure to try and build a business and now if I was running a major company I’d want to hire people who truly understood what it took to build a company, not just some fancy degree. So, no matter the outcome, I think the outcome is positive and has incredible value.

But companies like [Big name “entrepreneurial” company goes here] think otherwise! 🙁 I had a long talk with one of their recruiters. He really took the time to explain things to me: He thinks I am really smart and hard working, BUT they generally do not like to hire entrepreneurs. Instead they hire consultants and investment bankers. People that have no prior experience in startups but that are intelligent and supposedly good at execution.

Have you ever been in these situations?

– So yes, I’ve been in all of the above.

– Having said all of the above I think having a supportive environment is very important. In Startup Chile I felt really supported and I always had people I could speak to. Startup Brazil was similar but on a smaller scale. One really needs a strong supportive environment. Especially one where you can talk to other entrepreneurs. Maybe you need to go home for a few months and recharge or find a place where you can be around lots of good entrepreneurs.

I agree. I think it already helps that I have a co-founder.​

– Call anytime and know that you are not alone and that what you’re going through is perfectly normal and natural.

​Thanks for your advice. It is good to share with a fellow entrepreneur! :-)​

So, Keep Calm and Keep on Truckin’ – to mix two generational metaphors.

A Journey of a Thousand Miles Begins With JFDI

Laozi

 

“A journey of a thousand miles begins with a single step.”
Lao-tzu, The Way of Lao-tzu
Chinese philosopher
604 BC – 531 BC

 

“Whatever you can do or dream you can, begin it. Boldness has genius, power and magic in it. Begin it now.”
Johann Wolfgang von Goethe
German writer
1749-1832

 

“JFDI.”
Patrick Kedziora
Entrepreneur
21st Century

 

I came across the Goethe saying today and it reminded me of the Lao-tzu saying which reminded me of how I began my latest journey… By taking that first step, by just f’ing doing it.

I’m sure you’ve heard some variation on this over the years. Until you actually do it you’ll never imagine the power that first step has. You don’t know where you’ll end up. You may think you do. But the first step will then lead to the second and then when you’re on your 10,000th step you’ll look back and be amazed at the journey you’ve taken.

If you don’t take that step however, I can guarantee you that you won’t go anywhere.

So, JFDI. And enjoy the journey!

You Gotta Be Crazy to Change the World

“You’ve got to be crazy to change the world but you’ve got to be crazy not to.”
— Patrick Kedziora

“Here’s To The Crazy Ones. The misfits. The rebels. The trouble-makers. The round pegs in the square holes. The ones who see things differently. They’re not fond of rules, and they have no respect for the status-quo. You can quote them, disagree with them, glorify, or vilify them. About the only thing you can’t do is ignore them. Because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world – are the ones who DO !”

— Apple Computers 1997

One Potato, Two Potato – Why Revenues Are So Important

OK. You’ve heard it a thousand times. Show me the money.

Having been surrounded by entrepreneurs, 24/7, for the past year and a half I’ve seen hundreds of projects and as many founders. For the most part they all have passion, smarts and in many cases a reasonably well thought out idea that they could pitch reasonably well.

So, imagine you’re a VC (not an Angel – we’ll talk about Angels some other time), a VC with a fund you have to invest. You see maybe 1,000 or 2,000 deals a year. maybe even hear 200-300 pitches a year. How are you going to make a decision?

It’s almost impossible. They all sound good. Sure you can screen out the ones with bad pitches but now almost everyone has learned to pitch with 12 slides. They all say the same thing in their own way: best technology ever, huge market, great team, wonderful opportunity, can’t miss, and on and on an on.

They all can’t be right. So what are VCs do? They tell the promising startups to keep in touch.

It means get in touch with us when you’ve got revenues.

Wait you say. If I have revenues, I don’t need a VC. Maybe you don’t. Or maybe you need funding to grow faster. No way a bank is going to touch you. Maybe you can get an SBA loan. Maybe. You’re only choice are VC’s. That’s the niche they serve. Everyone thinks VC’s fund new technologies. Sure. But here’s the full sentence: they fund new technologies that have already shown promise by already showing revenues.

They do one other thing really well. They fund teams that they think can hit the technology out of the ballpark even before revenues (Think Google). But unless you’ve got a killer team, go for revenues. It will be faster ’cause once you have revenues the VC will find you.

 

 

Absolute Stupidity – Happy April Fools Day

I got the following list from a friend. I have no idea who wrote it but it’s one of those internet emails you get periodically that you just find yourself having to share with friends. So happy April Fools day. And, just hope your product doesn’t end up on this list. (Hey, if you know the author please extend my thanks to them and let me know and I’ll be happy to put their name of this)

In case you needed further proof that the human race is doomed through stupidity, here are some actual  label instructions on consumer goods:

On a Sears hairdryer:   Do not use while sleeping.
(Gee, that’s the only time I have to work on my hair!)

On a bag of Fritos:   You could be a winner! No purchase necessary. Details inside.
(The shoplifter special!)

On a bar of Dial soap:   Directions: Use like regular soap.
(and that would be how…?)

On some Swann frozen dinners:   Serving suggestion: Defrost.
(But it’s *just* a suggestion!)

On Tesco’s Tiramisu dessert:   (printed on bottom of the box) Do not turn upside down.
(Too late! You lose!)

On Marks & Spencer Bread Pudding:   Product will be hot after heating.
(Are you sure??? Let’s experiment.)

On packaging for a Rowenta iron:   Do not iron clothes on body.
(But why…???)

On Boot’s Children’s cough medicine:   Do not drive car or operate machinery.
(We could do a lot to reduce the rate of construction accidents if we just kept those 5 year olds off those fork lifts.)

On Nytol sleep aid:   Warning: may cause drowsiness.
(One would hope!)

On a Korean kitchen knife:   Warning keep out of children.
(Or pets! What’s for dinner?)

On a string of Chinese-made Christmas lights:   For indoor or outdoor use only.
(As opposed to use in outer space?)

On a Japanese food processor:   Not to be used for the other use.
(Now I’m curious.)

On Sainsbury’s peanuts:   Warning: contains nuts.
(Really???)

On an American Airlines packet of nuts: Instructions:   open packet, eat nuts.
(I’m glad they cleared that up…)

 

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